Delivery & Returns
Delivery
Christmas 2022
Orders placed after Dec 21st will be dispatched on Dec 29th
Ireland
Orders usually take 1-2 working days to be delivered anywhere in the Republic of Ireland.
Delivery Charges
Orders over €40: €2.95
Orders under €40: €4.95
EU
Orders usually take 2-5 working days to be delivered anywhere in the EU.
Delivery is free on orders over €100.
Shipping is calculated at checkout.
Note: we only ship prescription products to Ireland
Cut-off times
Orders placed before 12pm Monday to Friday will be dispatched that day.
Orders placed after the cut-off time of 12pm will be dispatch the next working day.
Cold Chain
Orders requiring cold-chain packaging can only be dispatched Monday – Friday.
Other information
Once dispatched, you will receive an email with a tracking link for your order.
We do not currently deliver to the UK.
We do not deliver to PO boxes.
Returns
If you wish to return a product, please let us know within 28 days of receiving your order by emailing info@healthwave.ie.
All items returned must be unopened, unused and in the original packaging.
The following items cannot be returned unless faulty:
- Food products
- Vitamins and supplements
- Medicines
If an item is faulty we will cover the cost of returning the product, otherwise the customer must pay returns cost.
Please allow up to 14 days for refunds to show in your bank account once we receive your return.
We currently do not offer exchanges.