Delivery & Returns

Delivery

Christmas 2022

Orders placed after Dec 21st will be dispatched on Dec 29th

Ireland

Orders usually take 1-2 working days to be delivered anywhere in the Republic of Ireland.

Delivery Charges

Orders over €40: €2.95

Orders under €40: €4.95

Orders usually take 2-5 working days to be delivered anywhere in the EU.

Delivery is free on orders over €100.

Shipping is calculated at checkout.

Note: we only ship prescription products to Ireland

Cut-off times

Orders placed before 12pm Monday to Friday will be dispatched that day.

Orders placed after the cut-off time of 12pm will be dispatch the next working day.

Cold Chain

Orders requiring cold-chain packaging can only be dispatched Monday – Friday.

Other information

Once dispatched, you will receive an email with a tracking link for your order.

We do not currently deliver to the UK.

We do not deliver to PO boxes.

If you wish to return a product, please let us know within 28 days of receiving your order by emailing info@healthwave.ie.

All items returned must be unopened, unused and in the original packaging.

The following items cannot be returned unless faulty:

If an item is faulty we will cover the cost of returning the product, otherwise the customer must pay returns cost.

Please allow up to 14 days for refunds to show in your bank account once we receive your return.

We currently do not offer exchanges.