Ordering a prescription online in Ireland is simple. Your doctor can send the prescription directly to a pharmacy using Healthmail, or you can upload a clear photo of a paper prescription to start the process. The pharmacy completes safety checks, prepares the order for delivery or collection, and keeps repeats on file so you can request them online when you need them.
If you do not yet have a prescription, an online doctor can assess suitability and, if appropriate, send one to your chosen pharmacy.
Two easy ways to share your prescription
1) Healthmail from your doctor: Ask your GP or consultant to email the prescription to our secure Healthmail: healthwave.dundrum@healthmail.ie. This is usually the fastest route. We’ll dispense once the Healthmail script arrives, then text you to arrange discreet delivery or collection.
2) Post or bring the original paper prescription: If you already have a paper script, you can post it to the pharmacy or hand it in at the counter. You may upload a clear photo so we can start checks and confirm stock, but supply can only happen after we receive the original.
What to expect after you send a prescription
The pharmacist reviews the medicine, dose, interactions and your scheme details. If anything needs clarification, the team contacts you. You receive a quote and a time estimate. Fridge items are packed in temperature controlled packaging where appropriate and handed over to a responsible person at delivery.
If you prefer to collect, you will be given a ready time. For long term treatment, you can ask the pharmacy to synchronise your repeats so everything is collected or delivered together.
Many people combine delivery with three or six month supplies for stable medicines, reducing admin and cost. If you want a refresher on how twelve month prescriptions and repeats work, read repeat prescriptions and twelve month prescriptions. If you need a new prescription for a common condition, you can start with an online doctor.
Prices, value and FullScript at Healthwave
Prices vary by medicine, strength and pack size. You can request a quote before the pharmacy prepares your order. For typical pricing, see prescription prices. For many medicines, buying your treatment in one order can reduce overall dispensing fees. At Healthwave, FullScript allows you to receive three or six months in a single order when clinically appropriate and permitted by your prescription. Some items are not eligible and must be dispensed monthly; your pharmacist will advise.
Ask about best value brands and generics where suitable. If you take several medicines, consider aligning refills so they fall in the same month, which can help households make the most of the Drugs Payment Scheme cap.
Simple step-by-step
1) Choose the pharmacy and send your prescription by Healthmail or upload a photo.
2) Share your contact details and scheme information if relevant.
3) The pharmacist completes checks and confirms price and timing.
4) Choose delivery or collection.
5) For future repeats, request online and pick delivery or collection.
If you do not have a prescription yet
For many common conditions, an online doctor can assess symptoms and medical history. If the medicine is suitable, a prescription is issued and sent to your chosen pharmacy by Healthmail. You can then arrange delivery or collection. The whole process is private and convenient.
FAQs
Is Healthmail secure?
Yes. Healthmail is a secure clinical email system used by Irish healthcare professionals. Prescriptions are sent between verified addresses and handled by trained pharmacy staff.
Can every medicine be delivered?
Most can. Some items have extra handover requirements or special storage needs, which the team will explain in advance.
Can a friend collect for me?
Yes with your consent. They may be asked to confirm your name, address or order number. Identification may be required for certain medicines.
How fast will my order be ready?
Most orders are ready the same or next working day once the prescription is received and details are confirmed. Special order or fridge items can take longer.
